Alexa Support Phone Number – Amazon Echo Customer Service Helpline

by admin | Posted on Sunday, January 26th, 2020

Alexa is a virtual assistant speaker developed by Amazon to provide the facility to control other home appliances using the voice command. It offers smart home solutions by which you can use your voice command to carry out different tasks such as playing music tracks, dimming your lights etc. Alexa is facing stiff competition from Google home, that’s why Amazon is continuously upgrading Alexa with more features and facilities. The concept of virtual assistance is still quite new for the users; this is the reason why many users have to face difficulties while using Amazon Alexa.

There is no need to worry if you are having a hard time using Alexa. All you need to do is give a call on Alexa customer service phone number. As soon as you dial this number, the highly-trained technicians will be at your service in no time. You can simply discuss the problem you are facing and learn the correct method to use Amazon Alexa.

What are the different things I can do with Amazon Echo/ Alexa Speaker?      

There are a lot of things that you can do using Alexa Smart speakers like Amazon Echo Plus, Echo Input etc. Some of them are given below:

  • Make Phone calls: By using these speakers you can effortlessly make a phone call on other Alexa devices installed at another home.
  • Controlling your smart home devices: Alexa is a smart speaker in a true sense. You can use it to control your home lights, thermostats and smart doors. However, you need to ensure that your appliances should be compatible. To know which devices are readily compatible with Alexa you should call Amazon Alexa support phone number and seek assistance.
  • Playing Music: Playing your favorite music now is just a voice command away. You just need to set up Alexa to recognize your voice and that’s it, you can play your favorite song whenever you want. In case you don’t know how to set up Alexa to recognize your voice then you should seek help through Amazon Alexa help phone number.
  • Getting Cooking ideas and tips: Yes, it is true. Although Amazon echo speakers cannot cook food for you, they can certainly provide you with the instructions and tips to create all kinds of food items.
  • Controlling your TV: Digging around and getting frustrated in finding remote is now a thing of past. You can use Alexa to control your TV entirely using your voice. Please note that not all TVs are compatible with Alexa. Call Amazon Alexa customer support number to know whether your TV can work with Amazon echo or not.
  • Updating you with the latest news: With its ability to get connected to the internet, Alexa can help you be updated with the latest news. You can also customize the news you want to hear.

In addition to these benefits, Alexa has a smart feature that can let you do almost everything as long as you have smart devices. This feature is called IFFTTT. Using IFFTTT, you can create different rules to control smart devices.

What are the common problems with Amazon Alexa?

As we have discussed earlier, many users are not much familiar with the smart home and virtual assistance devices. This is the reason why a lot of users have to deal with different problems while using Alexa. Some of the most common problems in using Amazon Echo/ Alexa are as follows:

  • Alexa not playing music
  • Amazon echo dot speaker not working
  • Alexa app stuck on setup
  • Unable to activate Alexa on fire tablet
  • Alexa voice profile not working
  • Alexa device not responding
  • Unable to download Alexa app
  • Alexa not connecting to wifi
  • Not able to reset Amazon echo
  • Unable to reset Alexa
  • Alexa not working on Firestick
  • Alexa not listening to my voice command

You should note that these are just a few commonly reported problems associated with Alexa. Actually, there are many more issues that can lead you to face a lot of difficulties. If the problem you are facing is not listed above then you should contact Alexa echo tech support and get the assistance.

Solutions to some generic Alexa problems

Contacting Amazon Alexa customer service is the one-stop solution to all the problems related to Alexa. However, you may also try the basic troubleshooting steps as given below to resolve some general issues:

Alexa App doesn’t work on my mobile phone

Follow the steps given below if you are finding it difficult to use Alexa app on your phone.

  • Make sure the operating system of your device is compatible. Alexa works best with the following OS – Android 5.0 or higher, iOS 9.0 or higher.
  • Force-close the app and run it once again.
  • Restart your phone and see if this resolves the problem you are facing.
  • Uninstall the Alexa app and reinstall it again.

In case the problem continues even after reinstalling the app then it is better to call Amazon Alexa helpline number and seek assistance.

Alexa isn’t playing music/ having streaming issues

Follow the Amazon echo troubleshooting given below to get rid of such issues:

  • Turn off all the unused devices connected to your wifi.
  • Take your Amazon echo speakers close to the router.
  • Turn off your modem & router. Wait for 30 seconds and restart them again.
  • Restart Alexa device.
  • Take help from Amazon Alexa customer support in case the issue persists.

Unable to reset Amazon Echo

Resetting your Amazon Echo to its original settings can help you get rid of a lot of malfunctioning. But what if you can’t reset the Amazon Echo? Well, in such cases you should follow the steps discussed below:

  • Press and hold the reset button available at the base. You can use a paper clip to press the reset button effectively.
  • The light on the device will turn from orange to blue.
  • Wait until the light ring gets turned off and turn back on. Once the light turns orange, the device will enter the setup mode.
  • Now, you can connect Echo to wifi and register it on the Alexa app.

You should dial Alexa Toll free helpdesk number if you are unable to reset echo using the steps mentioned above.

Contact Amazon Alexa support

Solution to almost every problem related to Alexa is available on Amazon’s website. However, most of the time, the solutions mentioned on the website are not enough to resolve the problem. In such cases, users need to contact Amazon help and support department. In case you are wondering how to contact Alexa Technical support team then you can check the different methods to do so as given below:

  • Amazon Alexa support contact number
  • Sending an email to Amazon.
  • Look for Amazon assistance via social media.

Out of all these methods, Alexa helpdesk support number is the best method to get assisted by experts. Here are some of the benefits of Amazon Alexa 24/7 tech support number.

  • Most convenient solutions by certified and experienced technicians.
  • First call resolution to most of the issues.
  • Instant solutions with a negligible waiting time.
  • 24*7 service throughout the year
  • 100% customer satisfaction guaranteed.

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