(Solution) AOL Mail Sending Error – Can’t send AOL Email

by admin | Posted on Monday, October 4th, 2021

Like any other email service, the AOL Mail also includes some latest features such as to-do list, calendar management etc. However, the main function of an Email service always remains the same i.e. receiving and sending the emails. Encountering AOL mail sending error is something that is not very rare for the AOL Mail users. The user base of AOL email is growing rapidly. On the other hand, the AOL mail sending error and issues are also on a rise. The AOL Mail sending error can be extremely annoying and irritating especially if you are looking to send an important email.

 You should also know that AOL mail sending errors prevails in almost every device be it Windows PC, Android or iPhone. Nevertheless, you can fix almost every AOL mail sending error by following some general troubleshooting steps. In this post, we will take you through the different AOL mail sending errors and steps to fix them with ease.

How to fix AOL Email Sending Errors?

If you are unable to send Emails on AOL mail then you may follow the general troubleshooting steps mentioned below

Step – 1: Restart Your PC

  • To begin the troubleshooting, you should restart your computer.
  • Restarting the PC will clear the RAM of your PC and it often solves AOL Mail sending error.
  • After restarting, you should also make sure that your computer gets connected to a fast internet connection.

Step – 2: Use a different browser

  • AOL mail requires the latest version of a compatible browser in order to run properly.
  • If you are using a browser that is not compatible with AOL mail then you should switch to a new browser.
  • In case your browser is outdated then you should update your browser.

Step – 3: Check your Display Name

  • In case your Display name contains any combination of “AOL” then you will not able to receive/send emails on AOL.
  • Many hackers often change the display name of the victim so that it becomes harder for the user to use their account normally.
  • You can check your display name through the AOL mail settings.

Step – 4: Clear Your Browser’s Cache memory

  • Accumulation of too many caches is also a possible reason why many users found themselves unable to send email on AOL mail.
  • In order to reset your browser, you should clear the browser’s cache.
  • Resetting the cache will make overall performance of your browser better and help you send email on AOL mail.

Step – 5: Disable Pop-up blocker

  • If you are using a POP-up blocking extension in your browser then it can also cause a problem in sending AOL mail.
  • You may either disable pop-up blocking extension or add AOL Mail to its whitelist.
  • Many browsers allow you to temporarily bypass pop-up blocking when you hold down the shift key while clicking the web site links.

Step – 6: Disable Windows firewall and Antivirus

Antivirus software and Windows firewall are extremely important in order to keep your PC safe from threats like virus, malware etc. However, turn them off temporarily can help you if you are facing an AOL Mail sending error. The instructions to turn off the Antivirus depend upon the brand and the version of Antivirus software you are using.

I am facing a lot of Image challenges when sending Mail. What to do?

Many a time, the AOL users complaint that they are seeing a lot of annoying image challenges while sending emails on AOL. Here are the points you should know about these image challenges.

  • These image challenges are presented to make sure that any software (bot) is not using your Email account. Actually, it is presented for your account security as hackers often use bots to send spam emails from the user’s account.
  • You should be able to send email normally after completing the Image challenge.
  • If you still can’t send mail even after answering AOL mail correctly then it indicates that there is a serious issue with your email account. In such a case, we recommend you to get in touch with AOL customer support because your AOL Mail security seems to be breached.

Why images are not showing to the recipients in the email sent through AOL Mail?

It is observed that sometimes recipients find it difficult to see the images send through an AOL email. In case your recipients are also facing similar problem then you should check the following instructions.

  • Make sure that your AOL mail settings have HTML or Rich text enabled. Follow the steps mentioned below if you don’t know how to enable HTML or Rich text.
    • Log in to your AOL mail account.
    • Click on “Options” from the top followed by “Mail Settings”.
    • Click on the “Compose” button available just below the “General” settings.
    • Go the “Rich Text/ HTML” option and make sure it is enabled.
    • Finally, click on the “Save” button to finalize the changes.
  • In case the problem continues then you can also send the image files as an attachment in AOL mail.
  • Also make sure that you are sending the image files in a format that is supported in AOL mail. The formats like .TIFF are not compatible with AOL mail; you should restrict yourself from using these formats to send images.

Why my AOL mail sent folder contains the email I didn’t send?

In case your AOL mail sent folder contains the email you haven’t sent then it is not a good sign for your email account. It clearly indicates that your account has been compromised or hacked. You can verify that someone else is sending emails from your account by checking your AOL login sessions. In such a situation, you should run AOL password recovery in order to reset AOL password. After that, you should update the AOL mail password recovery option.

Once you are done with making your AOL account safe, you can send email from your AOL email account without any AOL mail sending error.


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