How to Fix Login Issue in Comcast Email Account?

by admin | Posted on Tuesday, October 12th, 2021

Xfinity Comcast Internet is reaching new levels of popularity with every passing day. If you are a user then you might know that it also offers a very reliable email service as well. Comcast email service is so appreciated because it is safe and easy to use. Signing in to Comcast email is very easy. All you need to do is entering your login credentials. However, there is no shortage of people on the internet who keeps on complaining that they are unable to sign in to Comcast email account due to various factors. 

There is a wide range of factors that can stop you from signing in to your Comcast email account. Today’s post is just for you if you aren’t able to sign in to your Comcast email. Here, we are going to provide you with the step-by-step process to fix Comcast email login issues.  

How to recover a lost Comcast email password?

It is very easy to recover a lost Comcast email password if you know the right process to do so. Given below are the steps that you may follow in case you forgot your Comcast email password.  

  • To begin the Comcast email password recovery, you need to visit the Xfinity login page using a compatible browser. 
  • The page that you should visit is
  • Then, on the Comcast login page, you will have to locate and click on the “Forgot Xfinity ID or Password” link. 
  • After that, click on the “Password” button. 
  • In the next step, you will be asked to provide your Comcast email, username, or mobile number associated with your Comcast email account. 
  • Click on the continue button once you are done entering all the necessary information. 
  • On the next page, you will have to enter the captcha code that will display on your screen. 
  • You are also required to choose the password recovery option that is available. The recovery options will be your alternate email address or phone number linked with your account.
  • You need to choose any one of the options and click “Continue”. 
  • After that, you will either receive an email address or SMS depending upon the option you have selected in the previous step. 
  • In case you have selected the option to receive the email then you will get a password reset link in your inbox. 
  • If you have chosen the phone number then you will get verification through SMS. 

Important Point – Those who don’t have access to email or phone numbers need to click on the “Try different method” link. Then, they need to answer the security questions selected or created by them during the sign-up process. You will also be asked to provide your Zip code.  

  • You will get redirected to the Password reset page in case you verify your identity successfully. 
  • On the password reset page, you are required to create a new password for yourself and click “Continue”.
  • Next, you will receive a confirmation message for successfully resetting your password. 
  • Finally, you may sign in to your Comcast email account using the new password.  

What are the Correct Comcast Configuration settings?

If you use Comcast on a third-party email client like Outlook or thunderbird then only entering the correct login credentials is not enough. You will also be required to enter the correct Comcast IMAP settings. Otherwise, you might have to deal with Comcast email sending and receiving issues. The correct configuration settings of Comcast are as follows. 

  • Incoming Mail Server Name:
  • Incoming Mail Server Port Number:
  • Recommended: 993 with SSL ON
  • Only if Needed: 143 with SSL ON
  • Outgoing Mail Server Name:
  • Outgoing Mail Server Port Number:
  • Recommended: 587 (SMTP)
  • Only if Needed: 465 (SMTPS)
  • SSL Encryption: checked

How can I change Comcast email password?

If you are able to sign in to Comcast email but want to change your password then you follow the steps listed below. 

  • First and foremost, you need to sign in to your Comcast email account by entering your current password. 
  • Then, you should go to the My account option and choose the Users tab. 
  • Click on the Edit button available next to the user. 
  • Scroll down to the Xfinity ID and password section and click the “Edit” button available next to the password. 
  • Now, provide a new password for your Comcast email account. 
  • Confirm the new password by entering it once again. 
  • Then, Click on the “Save” button.  

Change Xfinity Comcast password using the Xfinity My Account App

You can also use the Xfinity My Account app to change the password. The exact steps are as follows. 

  • Firstly, you should sign in to the Xfinity My Account app on your phone. 
  • Tap on the Account Information section available under your name and Xfinity ID.
  • Tap on the “Change Password” option. 
  • Enter your current password followed by a new password. 
  • Confirm the new password by entering it again. 
  • Finally, tap “Save” to change the password. 

Comcast Email Password Requirement

Whenever you reset or change your Comcast email password you should keep the following things in your mind. 

  • The length of your password should be between 8 to 128 characters. 
  • The password should have at least one letter and at least one number or special character
  • Make sure that the password doesn’t include your first name, last name, or any part of your Xfinity ID (email address, mobile phone number, or username). 
  • You are not allowed to include spaces in a password. 


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